Electronic health records are not won by one “best” vendor: the evidence shows that usability, clinical decision support, interoperability, analytics readiness, workflow fit, and governance decide whether an EHR actually improves care. Built from 57 references and 130 original studies, the full ☸️SAIMSARA evidence map gives a practical, reference-linked view of what makes EHR systems work — and where they fail in real clinical settings.
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Abstract: To synthesize evidence regarding the performance, usability, and clinical impact of various Electronic Health Record (EHR) systems and their integrated components to identify best practices for implementation and optimization. The review uses 57 references and builds its evidence map from 130 original studies with 11.977.859 total participants/sample observations (topic-deduplicated ΣN). Overall, the evidence suggests that no single EHR system is universally best; instead, performance depends on the combination of user-centered design, embedded clinical decision support, and interoperable, analytics-ready architecture. Recurrent signals indicate that usability remains a critical weakness, with installed systems scoring a median System Usability Scale of 53 in UK emergency departments compared with 77.8 for a user-centered prototype, while workflow redesign and integrated pathways were associated with meaningful documentation and care improvements, including a 30% process-time reduction in one OpenEMR implementation. Single-vendor architectures appeared to support broader organizational capabilities than best-of-breed configurations, though context and workflow fit dominated outcomes. Practically, this highlights that EHR optimization should prioritize design, training, and governance alongside vendor choice. Future research should focus on prospective, multi-site comparative evaluations using standardized usability and interoperability outcomes to clarify which configurations best serve specific clinical settings.
Keywords: EHR Usability; Clinical Decision Support; Blockchain Protocols; Machine Learning Models; Interoperability Standards; Physician Satisfaction; Workflow Optimization; Data Security; Patient Portal Adoption; System Performance Metrics
Review Stats
Final search date and database lock: 2026-05-15 19:59:37 CEST
Plan: Pro (expanded craft tokens; source: Semantic Scholar)
Source: Semantic Scholar
Total Abstracts/Papers: 838569
Downloaded Abstracts/Papers: 1000
Included original and non-original Abstracts/Papers (all): 149
Included original Abstracts/Papers (Vote counting by direction of effect): 130
Reference Index (links used in paper): 57
Total participants/sample observations (topic deduplicated ΣN): 11.977.859
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The Evidence Object JSON is a separate machine-readable evidence product: a concentrated synthesis of results, topic-level evidence, and discussion across original and non-original studies. It can be directly input into your LLM, agent, or RAG workflow.
[2] A simulation-based AHP approach to analyze the scalability of EHR systems using blockchain technology in healthcare institutions — https://doi.org/10.1016/j.imu.2021.100576
[15] Using Electronic Clinical Decision Support to Examine Vision Rehabilitation Referrals and Practice Guidelines in Ophthalmology — https://doi.org/10.1167/tvst.11.10.8
[16] Implementation of an Electronic Health Record Integrated Clinical Pathway Improves Adherence to COVID-19 Hospital Care Guidelines — https://doi.org/10.1097/jmq.0000000000000036
[18] Development, Implementation, and Evaluation of a Personalized Machine Learning Algorithm for Clinical Decision Support: Case Study With Shingles Vaccination — https://doi.org/10.2196/16848
[19] Sharing Clinical Notes while Protecting Adolescent Confidentiality and Maintaining Parental Insight — https://doi.org/10.1055/a-2084-4650
[29] Investigating factors influencing the physicians' adoption of electronic health record (EHR) in healthcare system of Bangladesh: An empirical study — https://doi.org/10.1016/j.ijinfomgt.2018.09.016
[32] Creating a foundation for implementing an electronic health records (EHR)-integrated Social Knowledge Networking (SKN) system on medication reconciliation. — https://doi.org/10.5430/jha.v7n2p36
[35] Implementing Best Practices to Redesign Workflow and Optimize Nursing Documentation in the Electronic Health Record. — https://doi.org/10.1055/a-1868-6431
[36] Using Electronic Health Record Portals to Improve Patient Engagement: Research Priorities and Best Practices — https://doi.org/10.7326/m19-0876
[44] A novel electronic-health-record based, machine-learning model to predict 1-year risk of fall hospitalisation in older adults: a Hong Kong territory-wide cohort and modelling study — https://doi.org/10.1093/ageing/afaf285
[49] A clinical decision support system is associated with reduced loss to follow-up among patients receiving HIV treatment in Kenya: a cluster randomized trial — https://doi.org/10.1186/s12911-021-01718-0
[51] A Deep Neural Network for Estimating Low-Density Lipoprotein Cholesterol From Electronic Health Records: Real-Time Routine Clinical Application — https://doi.org/10.2196/29331
[56] Integration of Registries with EHRs to Accelerate Generation of Real-World Evidence for Clinical Practice and Learning Health Systems Research: Recommendations from a Workshop on Registry Best Practices. — https://doi.org/10.2106/jbjs.19.01464
[59] A novel electronic health record-based, machine-learning model to predict severe hypoglycemia leading to hospitalizations in older adults with diabetes: A territory-wide cohort and modeling study — https://doi.org/10.1371/journal.pmed.1004369
[81] Single-Vendor Electronic Health Record Use Is Associated With Greater Opportunities for Organizational and Clinical Care Improvements — https://doi.org/10.1016/j.mayocpiqo.2022.05.001
[84] Interviews with Patients and Providers on Transgender and Gender Nonconforming Health Data Collection in the Electronic Health Record — https://doi.org/10.1089/trgh.2016.0041
[85] User-Centered Design and Implementation of an Interoperable FHIR Application for Pediatric Pneumonia Prognostication in a Randomized Trial — https://doi.org/10.1055/a-2297-9129
[86] Usability perception of the health information systems in Brazil: the view of hospital health professionals on the electronic health record — https://doi.org/10.1108/rausp-02-2021-0023
[98] The Effect of Unmet Expectations of Information Quality on Post-Acceptance Workarounds among Healthcare Providers — https://doi.org/10.24251/hicss.2018.384
[100] Navigating Through Electronic Health Records: Survey Study on Medical Students’ Perspectives in General and With Regard to a Specific Training — https://doi.org/10.2196/12648
[113] Adherence to recommended electronic health record safety practices across eight health care organizations — https://doi.org/10.1093/jamia/ocy033
[125] Developing a Communitywide Electronic Health Record Disease Registry in Primary Care Practices: Lessons Learned from the Western New York Beacon Community — https://doi.org/10.13063/2327-9214.1089
[126] Identification of acute myocardial infarction from electronic healthcare records using different disease coding systems: a validation study in three European countries — https://doi.org/10.1136/bmjopen-2013-002862